Licensing and pricing
What does Microsoft Dynamics 365 cost?
Microsoft Dynamics 365 is a subscription only solution, where you pay a price per user per month. This means you can adjust the number of licences you need on an ongoing basis.
Dynamics 365 consists of a number of different applications, where you choose which application the individual employee should have.
D365FO - Finance & Operations (Unified Operations)
The umbrella term, Unified Operations (previously called Dynamics AX), covers the following applications:
- Supply Chain Management
- Finance
- Human Resources
D365CE - Customer Engagement
Similarly, the umbrella term, Customer Engagement (previously called Dynamics CRM) covers, among others, the applications:
- Sales Enterprise
- Marketing
- Customer Service
- Field Service
Different user-types
Within some of these applications, you can choose between a full user or a user type with limited options.
If the individual user needs a full user option for more than one application, you pay the full price only for the most expensive one. For the others, you only pay for what is known as an “attached licence”.
If several employees share a device, such as a handheld terminal (HHT) or a PC, you can buy a Device licence. A Device license can be used for predefined functionalities within Shop Floor Control and Warehouse Management. The fundamental requirement is that all users must be licensed. Either through an individual user license or via the device they operate.
For companies migrating from, for example, Dynamics AX with an active enhancement plan, a Cloud Migration discount of 30% can be obtained for the first 36 months, available until the end of 2027. This offer is time‑limited and must be calculated on a case‑by‑case basis.
Price overview as of May 1, 2026 for Axcite standard modules for Dynamics 365
The prices above are based on annual commitment and billing. It is possible to mix in licenses with monthly commitment and billing, though these are priced 20% higher. Three‑year agreements are also available. They do not offer a discount but provide protection against price increases during the contract period.
As a supplement to user licenses, additional Sandbox environments can be purchased for testing and training purposes. It is also possible to purchase additional database capacity and file storage if your needs exceed what is included in the base package. The base package typically covers the first few years. Additional database capacity is priced at DKK 279 per GB, and additional file storage costs DKK 14 per 10 GB.
Axcite standard modules for Dynamics 365
Most companies choose to expand their Dynamics 365 with one or more Axcite standard modules. The modules cost a set monthly fee which includes both the user right and access to continual updates.
The modules are priced based on the number of users in the solution (Plan + Activity + Device). The prices below apply to environments with 40–200 users. Solutions with fewer than 40 users receive a 30% discount, while solutions with more than 200 users are priced 30% higher.
Price overview of Axcite standard modules for Dynamics 365
In addition to the modules that include integrations, the Axcite Link Services module is required, along with a transaction-based fee per 1,000 transactions. This applies to the following modules:
- Axcite Warehouse Management
- Axcite Transportation Management
- Axcite Customs Warehouse
- Axcite EDI
- Axcite Invoice Workflow
Most companies find that using the standard modules often saves them having to adapt many individual programs, which makes it much easier to deal with the continuous updates.
The prices are index-linked annually on 1 May.
Need more information?
Do you have any questions or need more information, you are welcome to get in touch.